We process all orders within 3 business days and provide you with a tracking number for you to stay updated.
If there is any issue we contact you ASAP with any relevant information.
Everything is done in-house at our Southern Highlands premises so there are no drop-shipping or third party delay issues.
We pack all orders individually and differently to ensure your fabulous natural products get to you exactly as you desire.
Candles are double boxed for added security and we use biodegradable packaging peanuts along with bubble wrap depending on the item.
In most cases we seal the package or utilise standard Australia Post satchels for all-weather safety.
FREE shipping is available for Australian customers when you spend $100 or more.
We offer a flat rate of $9 shipping in Australia to make it easier for you when shopping with us.
Express shipping is available for $20 to most major metro areas and capital cities. Times may vary, more info here.
Australia Post is our carrier of choice and you can view their standard shipping times to your specific location in Australia here.
FREE shipping is available when you spend $150 or more.
We offer a flat rate of $35 shipping for international orders.
Australia Post is our carrier of choice and you can view their standard shipping times to your specific location here.